The precise definitions of hosted PBX can vary from one provider to another. Specialized providers have added their own unique twists and definitions to the fundamental, technical meaning of hosted PBX as a way of branding and marketing. The bottom-line doesn't change, however, that hosted PBX is merely that: PBX that's ringcentral pricing.
Calling switchboard hardware known as Private Branch eXchange (PBX) is usually situated in the premises of the user. The difference with hosted PBX is that bit of hardware is located or "hosted" elsewhere, typically combined with the call platform. The consumers then simply typically hook up to the host (and the platform and PBX hardware) via IP.
The inherent features of hosting a service spillover to hosted PBX VoIP, and then there are certainly a few benefits related to the technology as well:
Lower maintenance costs - As the decision platform and PBX is hosted elsewhere, maintenance costs related to keeping these in-house will also be transferred to the host. This means that you simply pay the host for maintenance included in a site package - which in essence lowers your cost for maintenance, because every one of the host's other clients also purchase the maintenance of the same resources.
Better infrastructure - Because your PBX host probably specializes inside their services, you may be sure their establishments and infrastructure are probably much better than yours. What this means is higher efficiency and productivity in comparison to if you opted to keep an in-house PBX for your VoIP needs.
Scalable technology - PBX VoIP is a very versatile technology that can be used for a number of business functions, meaning that when rolling out your personal VoIP platform it's best to make it as scalable as you possibly can for new business ventures or expansions. Through hosted PBX, your host can secure this important facet for you.
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